Vendor Terms

Terms and Conditions Effective Date: 01-01-2025 Welcome to A2Z Chat! These Terms and Conditions ("Terms") govern your use of our website (https://a2zchat.shop) and our services. By accessing or using our platform, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using our website or services, you agree to these Terms and our Privacy Policy. If you do not agree, you must stop using the platform immediately. 2. Eligibility You must be at least 18 years old to use A2Z Chat. By accessing the platform, you confirm that you meet this age requirement. 3. Services Provided A2Z Chat offers tools for WhatsApp API marketing, including: Bulk messaging Chat automation & AI chatbots Personalized marketing campaigns Auto-replies and contact management White-label panel for resellers The services are subject to change without prior notice. 4. User Responsibilities When using A2Z Chat, you agree to: Provide accurate information during account registration. Use the platform in compliance with applicable laws, regulations, and Meta's WhatsApp Business Policy. Refrain from using the platform for unauthorized or harmful activities, including spamming, harassment, or fraudulent actions. 5. Account Security You are responsible for maintaining the confidentiality of your login credentials. A2Z Chat will not be liable for any loss resulting from unauthorized access to your account. 6. Payment and Refunds Users agree to pay all fees associated with the selected services. Payments are non-refundable unless stated otherwise in a specific service agreement. Accounts suspended due to policy violations will not be eligible for refunds. 7. Intellectual Property All content on the A2Z Chat website, including text, graphics, logos, and software, is the property of Anand Enterprises (A2Z Software) or its licensors. Unauthorized use is strictly prohibited. 8. Privacy We prioritize your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your information. 9. Limitation of Liability A2Z Chat is not liable for any indirect, incidental, or consequential damages arising from the use of our platform, including any disruptions caused by Meta's WhatsApp API policies or infrastructure. 10. Termination We reserve the right to suspend or terminate your access to A2Z Chat at our discretion, without prior notice, for violating these Terms or engaging in harmful activities. 11. Governing Law These Terms are governed by and construed in accordance with the laws of India. 12. Changes to Terms We may update these Terms from time to time. The latest version will always be available on our website at https://a2zchat.shop. 13. Contact Us For questions about these Terms, reach out to us at: 📧 Email: info@a2zchat.shop 🌐 Website: www.a2zchat.shop